Delivery Policy


ADVANCE ORDERS, CUT-OFF TIME AND NOTIFICATIONS

We accept advance orders up to three (3) days prior to your delivery date. Orders placed after 10:00 PM will be accepted for delivery on the following day at the earliest possible time. Please select your preferred delivery date and time on check-out. You will receive a text confirmation after placing your order. We may call or text you directly, if necessary. You will also be notified via SMS once your order is dispatched for delivery.

AREA OF COVERAGE AND FEES

We accept online orders any time of the day for delivery within Metro Manila 20 km from the nearest branch. Delivery fees will be calculated upon check-out, before proceeding to payment. Delivery fees start at P60 depending on the distance of your location from the restaurant. Please note that distance may affect the quality of the food due to longer delivery time. If your location is not within the scope of our delivery coverage, please contact us through our landline or cellphone number in the “Contact Us” page to see if we can accommodate your area.

 
POSSIBILITY OF DELAYS

The delivery time slot for the next available hour does not take into account the distance of your delivery address. When selecting time slots, please note that peak hours, weather conditions, and holidays may affect delivery time due to volume of orders and heavier road traffic. We appreciate your understanding.
 
STORE/CURBSIDE PICK-UP OPTION

You may also select the “Store Pick-Up” option and arrange to pick-up personally. If you need our staff to deliver your food to your car by the driveway, please indicate “Curbside Pick-Up” along with your vehicle model, color, and plate number in the “Special Request” portion. For curbside pick-up, please call us in our landline or cell phone number to notify us of your arrival. There are no additional fees for the pick-up option either Store or Curbside.

PAYMENT

Payment may be made online via credit card/debit card (Paymongo), bank transfer and GCash (Dragonpay). Philippine banks are covered in the bank transfer (Dragonpay) option.

We humbly ask for your patience and understanding as we work hard to fulfill each order safely and with care.